Valley Medical Supplies will provide refunds based on the full purchase price less shipping for any online order if returned within 7 days of receiving item.
To Receive a Refund:
- Product must be unused in its original packaging
- You must ship at your own expense to Valley Medical Supplies, LLC
- You must return item within 7 days of receiving your online order
Requesting a Refund:
- Please submit a refund request by emailing: email@example.com
- Please include the following information so we can make the process as smooth as possible
- Phone number
- Order number (If you have it)
- Description of the item you are wanting to return
- Reason for the return
- Condition of item (New and unopened, opened and out of packaging)
If you purchase a defective product from Valley Medical Supplies, it may be exchanged for an identical product.
To receive a replacement:
Please email firstname.lastname@example.org with your original online order number, asking for a replacement to be sent. Valley Medical Supplies will send a new order to replace the defective item. In most cases, the defective item can be discarded.