Rx Upload Information

(To upload your Rx: Click the tab at the bottom of this page)

If your order includes oxygen, urological catheters, compression garments greater than 30mmHg, nebulizers, CPAP masks, machines or heated humidifiers, we must have your prescription on file before we can ship your order.

Please note that supplies and parts such as filters, tubing, water chambers, mask parts, cushions and pillows do not require a prescription. Any urology supplies other than catheters, do not require a prescription. Any oxygen supplies, cannulas, tubing, bubble humidifiers, spare batteries, and travel accessories do not require a prescription. Any compression garments under 30mmHg do not require a prescription.

Did you know that you can often get a prescription from your primary care physician? If your doctor has a record of your sleep study or knows that you use prescription required medical equipment or supplies, he or she will most likely be happy to write a prescription for your supplies. This method can also generally be completed faster than going through a specialist. We have a prescription form your doctor can use.

Your prescription can be handwritten on a standard prescription pad. It must include the physician’s name, contact information and signature of the care provider; your name; and a statement about the equipment needed, for example “Oxygen at LPM” “CPAP” , “BiPAP”, “CPAP Mask”, “CPAP Humidifier” or “CPAP Supplies”. Ideally, the prescription for a CPAP machine will also include a pressure setting or oxygen will include LPM. If this information is not included on the prescription, it may be provided by the patient.


Q: I have an old prescription. May I still use it?

A: Prescriptions may be written for “Lifetime Need” or “99 Months”. Such a prescription may be used for the prescribed equipment as often as needed to continue therapy. If a prescription notes a number of refills, it will be valid to dispense the listed equipment the number of times shown on the prescription. If a prescription bears an expiration date, the prescription is good through the date shown. If you are not sure about the validity of a prescription, send it to us and we will determine its condition.

Q: Who can write a prescription?

A: The prescription can be written by any of the following care providers:

  • Medical Doctor
  • Doctor of Osteopathy
  • Psychiatrist
  • Physicians Assistant
  • Nurse Practitioners
  • Dentist
  • Naturopathic Physician